The agreement between you and Bloxstack.
These Terms of Service ("Terms") are a binding agreement between you and A2Z Labs Inc., a Delaware C corporation and the operator of Bloxstack ("Bloxstack", "we", "us"), covering bloxstack.app and everything we operate there (the "Service"). By signing in or using the Service you accept them. If you do not accept them, do not use the Service.
Bloxstack is independent of Roblox (§2). Agreements for work are between the members involved (§7).
Our Privacy Policy explains what we collect and why, and forms part of these Terms.
1.1Bloxstack is a professional network for people who make things on Roblox. Members build a verified profile, post and apply to work, publish and sell digital assets, and build a public record of what they have delivered. The Service is operated by A2Z Labs Inc., a Delaware C corporation, which is the party you are contracting with.
1.2The Service is in open beta. Features may change, be withdrawn, or behave imperfectly, and data written during beta may be migrated as the product matures. We will not silently degrade a paid entitlement you have already bought; if we withdraw something you paid for, §10.6 applies.
1.3In these Terms, "content" means anything you submit, upload, post, or display through the Service, including profile text, images, listings, briefs, forum posts, reviews, and messages.
2.1Bloxstack is an independent service. It is not affiliated with, sponsored by, endorsed by, or in any way officially connected to Roblox Corporation. "Roblox" is a trademark of Roblox Corporation and is used here only to describe interoperability.
2.2We use Roblox sign-in, public data and connections you separately authorise. We do not operate, moderate or control Roblox. Using Bloxstack does not change your standing there.
2.3Your Roblox account remains governed by Roblox’s Terms of Use, Roblox’s Privacy Policy, and the Roblox Community Standards. Nothing in these Terms overrides them, and a permission you grant us cannot grant you anything on Roblox that Roblox itself does not allow.
2.4We will never ask you for your Roblox password, your Roblox session cookie, a two-step verification code for your Roblox account, or your Robux. Anyone who does, on or off Bloxstack, is attempting to compromise you. Report it through the support desk.
2.5We do not sell, trade, transfer, or facilitate the exchange of Robux, Roblox accounts, Roblox limiteds, or any other in-platform Roblox item or currency. Attempting to use the Service for any of those is a breach of §6. Listing an experience you built under §9 is not an exception to this: what is advertised there is the project and the rights you hold in it, never a Roblox account, and a sale arranged here may never be settled by handing over account credentials.
3.1You must be at least 13 years old to have a Bloxstack account, and you must have a Roblox account in good standing. If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or legal guardian who accepts these Terms on your behalf.
3.2Every part of the Service is open from 13, including messaging, hiring, paid work, selling, advertising, paying by card and holding and spending a Bloxstack balance, with one exception: ventures under §9 are open only to members 18 or over. Where you live does not change what you can use, except that payouts to a bank depend on the countries our payment processor supports.
3.3Roblox sign-in does not verify your age, and nothing on the Service asks you to prove it until money leaves Bloxstack. Stripe Identity provides an optional age check in Account settings.
3.4Withdrawing is the one step that needs verification. You can withdraw to a bank only through a payout account verified by Stripe: in your own name if you are 18 or over, or, if you are 13 to 17, with a parent or legal guardian whom Stripe verifies and who accepts the payout terms with you. Choosing an age range or signing in with Roblox is not proof of age.
3.5We do not verify every member before they use the Service. We enforce the age rules in this section through account restrictions, moderation and reports, and we check age only where these Terms say so: at withdrawal, and before a venture stake.
3.6Earnings you receive can be spent on Bloxstack straight away. Paying them out to a bank requires Stripe Connect onboarding, the age or guardian verification above, and approval of the payout account. Stripe may request more information or delay a payout.
3.7If you tell us you are under 18, or we otherwise learn that you are, we will act on it under §11, including closing ventures to that account and removing a member who has sought inappropriate contact with a minor. Tell us through the support desk; a report about a minor is treated as a priority.
3.8You may not use the Service if you are barred from it by law, if you are subject to sanctions that would make providing it unlawful, or if we have previously terminated your account.
4.1Signing in with Roblox is how you get a Bloxstack profile. When you approve Bloxstack on Roblox, Roblox tells us that you control that account and gives us your Roblox user id, username, display name, and avatar image. Nothing else.
4.2There is one other door, and it opens somewhere smaller: the founding-cohort page at /waitlist accepts an emailed sign-in link or a Google sign-in, so that someone who joined the waitlist before Bloxstack had Roblox sign-in can still claim their spot. An account created that way holds a place in the cohort; connecting Roblox to it is what turns it into a profile on the network.
4.3We never issue or store a password for the Service. There is no password to guess, reuse, or leak, and we will never ask you to set one.
4.4One Roblox account links to one Bloxstack profile. Sign-in confirms control of that account, not a person’s identity or the quality of their work. Membership badges indicate Premium or Studio benefits; they do not certify a member’s identity or reputation.
4.5You are responsible for everything that happens under your account, and for keeping your Roblox account secure, because control of your Roblox account is control of your Bloxstack account. We strongly recommend enabling two-factor authentication in Settings. You can review and revoke active sessions there at any time.
4.6Handles are unique, first-come, and ours to administer. We may reclaim a handle that impersonates a person or brand, that was registered to sell or hoard, that is deliberately confusing, or that is unused and requested by the person or organisation it plainly names.
4.7Do not create an account to impersonate anyone, do not create additional accounts to evade a suspension, and do not sell, rent, or transfer your account.
5.1You keep everything you own. Uploading or posting content on Bloxstack does not transfer ownership of it to us.
5.2You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for format and size, publish, and display your content, solely to operate, secure, and promote the Service. "Adapt for format and size" means the ordinary technical work of running a website: thumbnails, previews, cached copies, and the share images generated for a link to your profile or listing.
5.3The licence in §5.2 ends when you delete the content or your account, subject only to the reasonable time backups take to cycle out and to any copy we must keep to comply with the law or to resolve a dispute. Content you have already shared with another member, and content others have re-posted, may persist beyond your deletion in their copies.
5.4You promise that you have the rights to everything you post, that it does not infringe anyone’s copyright, trademark, privacy, or other rights, and that it does not breach Roblox’s rules where it depicts or derives from Roblox content.
5.5Public means public. Your profile, listings, briefs, forum posts, and reviews are visible to anyone on the internet and are indexed by search engines. Never publish a contact detail, a real-world address, or anything about your identity you would not hand to a stranger.
5.6Reviews and endorsements are your own honest opinion of work actually done. Do not trade, buy, sell, or coordinate them, and do not post a review of yourself or of a competitor you have not worked with.
6.1Do not use the Service to do any of the following.
6.2Public surfaces on Bloxstack are open to minors. Write and post accordingly, whatever your own age.
6.3We currently do not, and do not claim to, automatically scan uploaded images for prohibited material. Media is reviewed when it is reported. Until automated screening is in place we keep the upload surface deliberately narrow, and we act on reports quickly. This clause exists so you know exactly what protection is and is not running.
7.1Bloxstack is a venue, not a party. When two members agree to work together, the agreement is between them. We are not the employer, the client, the contractor, or a guarantor, and we are not responsible for the quality, legality, timeliness, or delivery of anyone’s work. Our only role in a payment made through Bloxstack checkout is the limited one described in the clauses below.
7.2You are responsible for your own tax, employment, and business obligations arising from work you find here, and for complying with the law where you and the other member are located.
7.3A deal recorded on Bloxstack captures what was agreed and what was delivered, so both sides keep a durable record and so the public reputation attached to it means something. It does not make us a party to the agreement.
7.4Each priced listing states its payment method. On a job, “Anchor” means the client pays the agreed amount through Bloxstack before work starts and it is released to the creator when the deal closes; it uses checkout under §8, including eligible balance payments under §10, and is available only for a fixed amount in US dollars. On a marketplace listing, “Handled on Bloxstack” uses checkout under §8 in the same way. “Arranged directly” means members settle payment themselves, including Robux payments, under their own agreement.
7.5Where a deal is anchored, Bloxstack collects the payment as the creator’s limited payment collection agent. That is our whole role: a payment the client makes through checkout counts as payment to the creator, the creator’s obligations to the client are unchanged, and we pass the funds on as described here. We are not an escrow agent, a trustee, or a bank, and collected funds are not deposits. Work on that deal cannot begin until the payment is collected. If the client approves the delivery, or does not respond within the review period of 7 days after delivery, the deal closes and the payment is released to the creator, less the platform fee under §8. If the deal is cancelled, the payment is refunded to the client in full. A collected payment moves only with the state of the deal: while a dispute is open it is not released, and it is then released or refunded according to whether the deal ends closed or cancelled. Either member may ask us to review a dispute they cannot resolve between themselves. Where they do, we decide whether the deal ends closed or cancelled, we give both members the reason in writing, and the payment is released or refunded accordingly. That decision settles the deal on Bloxstack only; it does not determine the members’ rights against each other, and it does not limit your statutory rights or a payment dispute with your provider. We do not release or refund a collected payment on any other basis. Once released, the payment is the creator’s balance under §10, which they can spend straight away; paying it out to a bank follows §3.6. A release may be delayed where the payment processor is reviewing the payment or a chargeback against it.
7.6For anything arranged directly we do not collect, transmit, or guarantee the funds, we cannot confirm that a payment was made, and we cannot recover it for you if the other side does not pay. Amounts denominated in Robux are always arranged directly, because Robux exists only inside Roblox’s systems and cannot be held, verified, or reversed by us or by anyone else outside Roblox. Choosing that arrangement is your decision and your risk.
7.7Where a deal is arranged directly, we may ask each member to state on the record that payment was made and to attach supporting material. Those statements are the members’ own attestations. We do not verify them, we do not check the material attached, and recording them does not make us a party to the payment or a guarantor of it. Knowingly attesting falsely is a breach of these Terms and may result in enforcement against the account.
7.8Reputation on Bloxstack (rank, endorsements, delivery record) is derived from activity on Bloxstack. It is a signal, not a warranty, and you should still do your own diligence before hiring or accepting work.
7.9Do not use the hiring surfaces to recruit for anything that would breach §6, and do not use them to move a minor into a private paid arrangement.
8.1Listings state how payment is accepted. Bloxstack checkout uses Stripe for card processing; we do not store full card numbers. Eligible balance payments and refunds are recorded in Bloxstack payment activity under §10. Direct payments are arranged between members under §7.
8.2Our platform fee on a marketplace sale handled on Bloxstack, or on a job paid through Anchor under §7, is 3% + $0.50 per sale, 2.5% + $0.50 with Premium. It is charged to the seller or creator and deducted from what is paid out to them. We charge no fee on a payment arranged directly, because no payment of ours is involved. The fee applicable to a transaction is fixed at the moment the transaction is created, which on an anchored deal is when the client pays in; a later change to our schedule never reprices something already sold. Stripe’s own processing fees are separate and are set by Stripe.
8.3To withdraw earnings, complete Stripe Connect onboarding and the seller review shown in Payout settings. Payments may remain pending while verification, a dispute, or a provider review is unresolved.
8.4As a seller you promise you have the right to sell what you list, that the listing describes it accurately, and that you will deliver what was bought. As a buyer you receive a licence to use what you bought on the terms the seller states in the listing; you do not acquire ownership of the underlying work unless the seller says so.
8.5Digital goods are delivered immediately and are generally not refundable once delivered, except where the law where you live says otherwise, or where the item was not delivered, was materially not as described, or was sold in breach of §6. Raise it through the support desk first; we will look at the record and can reverse a transaction through Stripe where the facts support it.
8.6Fraud or deliberate chargeback abuse may result in account restrictions. Contact support if a purchase goes wrong; this does not limit your right to raise a payment dispute or exercise your statutory rights.
9.1Ventures is a place to advertise a project and negotiate its sale. Bloxstack is a venue here too: we are not the buyer, the seller, a broker, an appraiser, or a guarantor, and our only role in a checkout payment is the limited collection role set out below. We do not value what is listed, we do not verify what it earns, and we do not warrant that a sale can be completed.
9.2What may be sold is the project itself and the rights you hold in it: the source, the assets, the artwork, the documentation, and the right to keep operating it. What may never be sold, here or anywhere on the Service, is a Roblox account, its credentials, or anything else caught by §2.5. A handover settled by transferring an account is a breach of these Terms by both members, and we will act on it under §11 regardless of who raised it.
9.3Roblox decides what can actually move between two people, not us. Some things transfer cleanly, some transfer only in particular configurations, and some Roblox may not permit at all, group ownership among them. Establish with the other member, before money changes hands, that the specific transfer you have in mind is one Roblox allows. If it turns out not to be, that is a fact about Roblox that no part of Bloxstack can overcome for you.
9.4Seller-provided player, revenue and retention figures are the seller’s claims. Public metrics and separately authorised Studio analytics do not certify a listing’s financial performance. The ownership check, where a listing carries one, means one narrow thing, and the badge says which. “Roblox-verified owner” means that on the date shown, Roblox’s own data identified that member as the experience’s creator, as the owner of the group publishing it, or as someone who granted us a read-only permission naming it. “Ownership checked” means only that on the date shown, whoever asked for it could place a code we generated into that experience’s public description. That is evidence of access at that moment, and nothing more. Neither badge is proof the seller built the experience, proof they are legally entitled to sell it, or a review of the business, and both describe the position on the date shown rather than today.
9.5As a seller you promise you have the right to sell what you list, that the listing describes it accurately, that you will not misstate its performance, and that you will complete the handover you agreed to. As a buyer you are responsible for your own diligence: ask questions on the listing, ask for evidence, and satisfy yourself before you pay. Reputation and badges on Bloxstack are signals, not warranties.
9.6A full acquisition uses Bloxstack checkout, including balance where accepted. Stripe processes card payments. Our platform fee is 3% + $0.50 per sale, 2.5% + $0.50 with Premium, paid by the seller and fixed when the buyer pays. We collect the payment as the seller’s limited payment collection agent, on the terms in §7, and release it once both members confirm the handover and the buyer approves it. Payout requirements in §3.6 apply.
9.7A sale is between adults. Listing an experience, making an offer, and completing a handover are closed to accounts we treat as minors, and nothing on Ventures may be used to move a minor into a private paid arrangement.
9.8Either member may dispute an incomplete handover. Payment stays held while the members seek a resolution: the buyer can release it or the seller can return it. Support may review the record, investigate payment issues and act on rule-breaking. Bloxstack does not act as an arbitrator. This process does not limit statutory rights or a payment dispute with your provider.
9.9Because we are not a party to the sale, we cannot give you the project if the seller does not hand it over, and we cannot give you the money if the buyer does not pay it. Keep the whole negotiation and handover on Bloxstack: a sale arranged in private messages elsewhere leaves nothing for anyone to read, including you.
10.1Premium ($7.99 per month or $79 per year) and Studio ($29 per month or $290 per year) are optional subscriptions that add perks. The free plan is a complete product; memberships never gate the ability to build a profile, apply to work, post, or sell.
10.2Subscriptions purchased by card renew at the chosen interval until you cancel. Cancel from your subscription page to stop the next renewal; benefits continue through the paid period. A membership purchased with Bloxstack balance covers the period shown at checkout and does not renew automatically. We do not pro-rate a partial period unless required by applicable law.
10.3We will give you notice before a price increase takes effect on your subscription, and you may cancel before it does.
10.4The Founder’s Pass is a one-time $49.99 purchase offered during beta. It grants perpetual Premium perks and a permanent early-supporter badge. It does not recur. It is not a share, a security, an investment, a token, or a claim on revenue, and it carries no right to any future distribution.
10.5Advertising credits are prepaid and are spent only on placements on Bloxstack. Credits have no cash value, are not transferable, and are never paid out. Campaigns are reviewed before they run, run for between 1 and 30 days, and may be rejected or stopped if they breach §6; where we stop a campaign for our own reasons, unspent credit for the remaining days is returned to your credit balance.
10.6If we permanently withdraw a paid benefit you currently hold, we will either provide a comparable replacement or refund the unused portion of what you paid for it.
10.7Cosmetic items and badges are licences to display something on the Service. They are not property, are not transferable, and do not survive termination of your account for breach of these Terms.
10.8Every member 13 or over, in any country, can hold a Bloxstack balance, add money by card, receive earnings and spend on eligible purchases, with no membership, identity check or setup. Withdrawing to a bank follows §3.4 and §3.6. We may pause a balance that is under review for fraud, a reversed payment or a breach of these Terms.
10.9Bloxstack balance is shown in US dollars and is a record of amounts you can use on the Service, not a bank account or a deposit. Added funds, promotional credit and earnings have different uses: promotional credit pays for commissions, memberships, shop items and playtester pay, never for marketplace listings or venture stakes, and cannot be withdrawn or refunded as cash; unused added funds can be refunded to the original payment method after support reviews the request; earnings can be spent at once and withdrawn through Stripe under §3.6, except that earnings paid for with promotional credit can be withdrawn only 30 days after you receive them. Balance is not transferable between members.
10.10Checkout shows whether balance is accepted, the amount applied, any remaining card payment, fees and tax before you confirm. Sellers can turn off balance payments on a listing. Refunds restore each portion to its original payment source; a refund does not turn promotional credit into withdrawable earnings.
10.11Eligible referrals earn $1 in promotional balance after a new member verifies their email and completes their profile. Self-referrals, duplicate accounts and fraudulent activity do not qualify. Rewards may be withheld or reversed for abuse. Your balance activity shows rewards, payments and refunds; contact support with a payment reference if something is wrong.
11.1We may remove content, limit a feature, suspend an account, or terminate an account where we reasonably believe these Terms have been breached, where content is unlawful, or where a real risk to members requires it. Where a breach is serious (sexualisation of a minor, credible threats, fraud) we act immediately and without notice.
11.2Reports are read by a person. We take proportionality seriously: for most breaches the first response is removal and a warning, not termination.
11.3If we act against your account we will tell you what happened, unless telling you would prejudice an investigation or a legal obligation. You may appeal through the support desk, and an appeal is reviewed by a person who did not make the original decision wherever staffing allows.
11.4We may report unlawful activity to law enforcement and preserve the relevant records where we are required to, or where we believe in good faith that someone is at risk of serious harm.
11.5The Trust and Safety page explains how verification, reporting, and blocking work in practice, and Learn covers the day-to-day rules. Those pages describe our practice; where they and these Terms conflict, these Terms govern, and §3.4 governs any statement anywhere about age.
12.1If you believe content on Bloxstack infringes your copyright, send a notice to legal@bloxstack.app identifying the work, the URL of the content, and your contact details, with a statement that you believe in good faith the use is unauthorised and that the information in your notice is accurate.
12.2We remove content that is the subject of a valid notice and notify the member who posted it. That member may send a counter-notice; if they do, we may restore the content unless the original complainant tells us they have started legal proceedings.
12.3Accounts that repeatedly infringe are terminated. Filing a knowingly false notice is itself a breach of these Terms and may carry liability under the law where you live.
13.1The Service itself belongs to us or to our licensors: the software, the design, the Bloxstack name and marks, and everything we publish that is not member content. These Terms grant you a limited, revocable, non-transferable licence to use the Service as intended, and nothing more.
13.2Do not copy, frame, mirror, reverse engineer, or create a derivative service from Bloxstack, and do not use our name or marks in a way that suggests we endorse you.
13.3If you send us a suggestion, we may use it without obligation to you. This clause is not a claim on anything you build; it exists so that a good idea in a support ticket does not become a dispute.
14.1We do not promise the Service will be uninterrupted or error-free. It is in beta, and we deploy frequently.
14.2We may add, change, or remove features. Where a change materially reduces what a paid member already receives, §10.6 applies.
14.3The Service depends on providers we do not control, including Roblox for sign-in. If a provider changes or withdraws access, parts of the Service may stop working, and we may have to change how they work in response.
15.1To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from a course of dealing.
15.2Account linking has the limited meaning in §4.4. We do not warrant a member’s performance, the accuracy of listings, or the lawfulness of member content.
15.3Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, for fraud, or for any right you have as a consumer under the law where you live.
16.1To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or the cost of substitute services, however caused.
16.2To the fullest extent permitted by law, our total liability to you for all claims arising out of or relating to the Service in any twelve-month period is limited to the greater of the amount you paid us in that period and one hundred United States dollars.
16.3We are not liable for the acts or omissions of another member, including non-payment, non-delivery, or any dispute arising from work agreed through the Service.
Section 16 is subject to §15.3.
17.1You will indemnify and hold us harmless against claims, damages, and reasonable legal costs arising from your content, your use of the Service, your breach of these Terms, or your dealings with another member, except to the extent the claim arises from our own breach or negligence.
18.1You may stop using the Service at any time. Cancelling a subscription is done from your subscription page; it ends the renewal, not the account.
18.2We may terminate or suspend your account under §11, or on reasonable notice if we discontinue the Service.
18.3On termination, your right to use the Service ends. Sections 5.3, 11, 14, 15, 16, and 19 survive.
18.4Delete your account or request personal data removal in Settings → Privacy & safety. Where shared studio, payment, or moderation records need review, submit an erasure request from that screen. You can also use the support desk or email legal@bloxstack.app, including if you cannot sign in. We respond without undue delay and within one calendar month. The Privacy Policy explains deletion, cleanup, and any required retention.
19.1We may update these Terms. The dates at the top show when these Terms took effect and were last updated.
19.2Where a change materially affects your rights or obligations, we will give reasonable notice before it takes effect: in the product, by email where we have an address for you, or both. Continuing to use the Service after a change takes effect means you accept the updated Terms.
20.1These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules.
20.2The state and federal courts located in the State of Delaware, United States have exclusive jurisdiction over any dispute arising out of these Terms or the Service, and you and we each consent to that jurisdiction, except where the law where you live gives you the right to bring proceedings in your local courts, which these Terms do not take away.
20.3Before filing anything, contact us at legal@bloxstack.app. Most disputes are a misunderstanding about a deal or a moderation decision and are resolved faster in a support thread than in a filing.
20.4If a clause of these Terms is held unenforceable, the rest stays in force. Our failure to enforce a clause is not a waiver of it. You may not assign these Terms; we may assign them to a successor in connection with a merger, acquisition, or sale of assets.
20.5These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service, and replace any earlier version.
21.1Legal notices, copyright complaints, and questions about these Terms: legal@bloxstack.app.
21.2Everything else (account problems, reports, appeals, refunds) is faster through the support desk, read by the same people.