Terms of Service

The agreement between you and Bloxstack. Plain language, numbered clauses, no surprises buried in the middle.

Effective 8 August 2026Last updated 8 August 2026

These Terms of Service ("Terms") are a binding agreement between you and A2Z Labs Inc., a Delaware C corporation and the operator of Bloxstack ("Bloxstack", "we", "us"), covering bloxstack.app and everything we operate there (the "Service"). By signing in or using the Service you accept them. If you do not accept them, do not use the Service.

Two clauses deserve to be read before the rest, so they are stated here as well as in place: Bloxstack is not affiliated with, endorsed by, or operated by Roblox Corporation (§2), and Bloxstack is a venue where members find each other, not a party to the work they agree to do (§7).

Our Privacy Policy explains what we collect and why, and forms part of these Terms.

1.Who we are, and what the Service is#

1.1Bloxstack is a professional network for people who make things on Roblox. Members build a verified profile, post and apply to work, publish and sell digital assets, and build a public record of what they have delivered. The Service is operated by A2Z Labs Inc., a Delaware C corporation, which is the party you are contracting with.

1.2The Service is in open beta. Features may change, be withdrawn, or behave imperfectly, and data written during beta may be migrated as the product matures. We will not silently degrade a paid entitlement you have already bought; if we withdraw something you paid for, §10.6 applies.

1.3In these Terms, "content" means anything you submit, upload, post, or display through the Service, including profile text, images, listings, briefs, forum posts, reviews, and messages.

2.Bloxstack is not Roblox#

2.1Bloxstack is an independent service. It is not affiliated with, sponsored by, endorsed by, or in any way officially connected to Roblox Corporation. "Roblox" is a trademark of Roblox Corporation and is used here only to describe interoperability.

2.2We use Roblox only as a sign-in provider and as the source of the public identity you choose to bring with you. We do not operate, moderate, or control anything on Roblox, and nothing you do on Bloxstack changes your standing there.

2.3Your Roblox account remains governed by Roblox’s Terms of Use, Roblox’s Privacy Policy, and the Roblox Community Standards. Nothing in these Terms overrides them, and a permission you grant us cannot grant you anything on Roblox that Roblox itself does not allow.

2.4We will never ask you for your Roblox password, your Roblox session cookie, a two-step verification code for your Roblox account, or your Robux. Anyone who does, on or off Bloxstack, is attempting to compromise you. Report it through the support desk.

2.5We do not sell, trade, transfer, or facilitate the exchange of Robux, Roblox accounts, Roblox limiteds, or any other in-platform Roblox item or currency. Attempting to use the Service for any of those is a breach of §6. Listing an experience you built under §9 is not an exception to this: what is advertised there is the project and the rights you hold in it, never a Roblox account, and a sale arranged here may never be settled by handing over account credentials.

3.Eligibility and age#

3.1You must be at least 13 years old to have a Bloxstack account, and you must have a Roblox account in good standing. If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or legal guardian who accepts these Terms on your behalf.

3.2Under these Terms, some parts of the Service are for members who are 18 or older: private messaging and hiring conversations, paid engagements, the marketplace as a seller, advertising, and anything that moves money. Everything public (profiles, the forum, browsing jobs and listings, endorsements) is open to every member. By using an adult-only surface you represent that you are 18 or older.

3.3Roblox does not disclose a user’s age or date of birth to third-party applications, and we deliberately do not ask Roblox for it. We therefore cannot independently verify how old you are, and we do not claim to.

3.4We want to be exact about what §3.2 is, because the difference matters to a parent. It is a RULE, not an automated gate. Bloxstack has no age-verification provider connected today, so apart from the Stripe check in §3.6 nothing in the Service automatically determines your age or automatically closes an adult surface to you. Age restrictions are enforced the way our other rules are: by the representation you make above, and by moderators acting on reports under §11.

3.5The product carries the machinery for a stricter regime: a per-account age band that, once a verification provider is connected, blocks private contact between adults and minors in both directions and closes the money and advertising surfaces to a minor’s account. That machinery is built but not yet switched on, and we will not describe it as protection until it is. When it becomes active we will say so under §19 before it takes effect.

3.6Anyone who receives money through the Service completes identity and age verification with our payments provider, Stripe, before any funds can be paid out. That check is real and it runs today; it belongs to Stripe, uses Stripe’s own standards, and is the one age check in the Service that does not depend on what you tell us.

3.7If you tell us you are under 18, or we otherwise learn that you are, we will act on it under §11, including closing an adult-only surface to that account by moderator action and removing an adult member who has sought private contact with a minor. Tell us through the support desk; a report about a minor is treated as a priority.

3.8You may not use the Service if you are barred from it by law, if you are subject to sanctions that would make providing it unlawful, or if we have previously terminated your account.

4.Accounts, sign-in, and handles#

4.1Signing in with Roblox is how you get a Bloxstack profile. When you approve Bloxstack on Roblox, Roblox tells us that you control that account and gives us your Roblox user id, username, display name, and avatar image. Nothing else.

4.2There is one other door, and it opens somewhere smaller: the founding-cohort page at /waitlist accepts an emailed sign-in link or a Google sign-in, so that someone who joined the waitlist before Bloxstack had Roblox sign-in can still claim their spot. An account created that way holds a place in the cohort; connecting Roblox to it is what turns it into a profile on the network.

4.3We never issue or store a password for the Service. There is no password to guess, reuse, or leak, and we will never ask you to set one.

4.4One Roblox account links to exactly one Bloxstack profile, and that link is exclusive: nobody else can claim a Roblox account that is already linked. This one-to-one binding is what the verified badge means. The badge is a statement that this profile controls that Roblox account. It is not an identity check, not a quality rating, and it cannot be bought.

4.5You are responsible for everything that happens under your account, and for keeping your Roblox account secure, because control of your Roblox account is control of your Bloxstack account. We strongly recommend enabling two-factor authentication in Settings. You can review and revoke active sessions there at any time.

4.6Handles are unique, first-come, and ours to administer. We may reclaim a handle that impersonates a person or brand, that was registered to sell or hoard, that is deliberately confusing, or that is unused and requested by the person or organisation it plainly names.

4.7Do not create an account to impersonate anyone, do not create additional accounts to evade a suspension, and do not sell, rent, or transfer your account.

5.Your content#

5.1You keep everything you own. Uploading or posting content on Bloxstack does not transfer ownership of it to us.

5.2You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for format and size, publish, and display your content, solely to operate, secure, and promote the Service. "Adapt for format and size" means the ordinary technical work of running a website: thumbnails, previews, cached copies, and the share images generated for a link to your profile or listing.

5.3The licence in §5.2 ends when you delete the content or your account, subject only to the reasonable time backups take to cycle out and to any copy we must keep to comply with the law or to resolve a dispute. Content you have already shared with another member, and content others have re-posted, may persist beyond your deletion in their copies.

5.4You promise that you have the rights to everything you post, that it does not infringe anyone’s copyright, trademark, privacy, or other rights, and that it does not breach Roblox’s rules where it depicts or derives from Roblox content.

5.5Public means public. Your profile, listings, briefs, forum posts, and reviews are visible to anyone on the internet and are indexed by search engines. Never publish a contact detail, a real-world address, or anything about your identity you would not hand to a stranger.

5.6Reviews and endorsements are your own honest opinion of work actually done. Do not trade, buy, sell, or coordinate them, and do not post a review of yourself or of a competitor you have not worked with.

6.Acceptable use#

6.1Do not use the Service to do any of the following.

  • Sexualise a minor in any way, or post, request, or link to child sexual abuse material. There is no warning and no appeal for this: the account is terminated and the matter is reported to the appropriate authorities.
  • Harass, threaten, stalk, dox, or incite violence against anyone.
  • Post hateful content targeting people for who they are, or content that glorifies self-harm, terrorism, or mass violence.
  • Post sexual content, gore, or shock material. Bloxstack is a professional network used by minors; it is not the venue for it.
  • Solicit personal contact details from a minor, or attempt to move a conversation with a minor to a private channel off Bloxstack.
  • Scam, defraud, chargeback-farm, launder money, or misrepresent what you are selling or hiring for.
  • Infringe copyright or trademark, resell someone else’s work as your own, or traffic in leaked, ripped, or stolen assets.
  • Sell or advertise anything prohibited: exploits, cheats, bots, alt-account services, account sales, trading Robux itself for cash or other currency, or anything unlawful. Agreeing to be paid in Robux for work or for an asset is a permitted arrangement under §7 and is not this.
  • Manipulate rank, reviews, endorsements, or search placement, including with alt accounts, paid engagement, or coordinated voting.
  • Scrape, spider, or bulk-collect data from the Service; probe or breach its security; circumvent a rate limit or an access control; or run automated traffic against it without our written permission.
  • Upload malware, or use the Service to distribute a link that leads to it.
  • Impersonate Bloxstack, Roblox Corporation, or any person or organisation.

6.2Public surfaces on Bloxstack are open to minors. Write and post accordingly, whatever your own age.

6.3We currently do not, and do not claim to, automatically scan uploaded images for prohibited material. Media is reviewed when it is reported. Until automated screening is in place we keep the upload surface deliberately narrow, and we act on reports quickly. This clause exists so you know exactly what protection is and is not running.

7.Jobs, hiring, and deals#

7.1Bloxstack is a venue, not a party. When two members agree to work together, the agreement is between them. We are not the employer, the client, the contractor, an agent, or a guarantor, and we are not responsible for the quality, legality, timeliness, or delivery of anyone’s work.

7.2You are responsible for your own tax, employment, and business obligations arising from work you find here, and for complying with the law where you and the other member are located.

7.3A deal recorded on Bloxstack captures what was agreed and what was delivered, so both sides keep a durable record and so the public reputation attached to it means something. It does not make us a party to the agreement.

7.4Every priced listing and deal states how the money changes hands, and it is one of two things. “Handled on Bloxstack” means the payment runs through checkout under §8 and is held by Stripe. “Arranged directly” means the members settle it between themselves, in whatever currency and by whatever method they agree, including Robux. Arranging payment directly is a permitted and intended use of the Service, not a breach of these Terms.

7.5For anything arranged directly we do not hold, escrow, transmit, or guarantee the funds, we cannot confirm that a payment was made, and we cannot recover it for you if the other side does not pay. Amounts denominated in Robux are always arranged directly, because Robux exists only inside Roblox’s systems and cannot be held, verified, or reversed by us or by anyone else outside Roblox. Choosing that arrangement is your decision and your risk.

7.6Where a deal is arranged directly, we may ask each member to state on the record that payment was made and to attach supporting material. Those statements are the members’ own attestations. We do not verify them, we do not check the material attached, and recording them does not make us a party to the payment or a guarantor of it. Knowingly attesting falsely is a breach of these Terms and may result in enforcement against the account.

7.7Reputation on Bloxstack (rank, endorsements, delivery record) is derived from activity on Bloxstack. It is a signal, not a warranty, and you should still do your own diligence before hiring or accepting work.

7.8Do not use the hiring surfaces to recruit for anything that would breach §6, and do not use them to move a minor into a private paid arrangement.

8.The marketplace and payments#

8.1Sellers list digital assets and state on each listing how it is paid for. Where a listing is handled on Bloxstack, the buyer pays through checkout; all card payments are processed by Stripe, we do not receive, store, or have access to your card number, and money paid through checkout is handled by Stripe end to end. Where a listing is arranged directly, there is no checkout: the members open a deal recorded here and settle the payment and the delivery between themselves, on the terms of §7.

8.2Our platform fee on a marketplace sale handled on Bloxstack is 10% + $0.50 per sale, 7% + $0.50 with Premium. We charge no fee on a sale arranged directly, because no payment of ours is involved. The fee applicable to a transaction is fixed at the moment the transaction is created; a later change to our schedule never reprices something already sold. Stripe’s own processing fees are separate and are set by Stripe.

8.3To receive money you must complete Stripe Connect onboarding, which includes Stripe’s identity and age verification. Until that is complete, and while Stripe holds a payout for its own review, no funds can be released to you. Payout timing is Stripe’s, not ours.

8.4As a seller you promise you have the right to sell what you list, that the listing describes it accurately, and that you will deliver what was bought. As a buyer you receive a licence to use what you bought on the terms the seller states in the listing; you do not acquire ownership of the underlying work unless the seller says so.

8.5Digital goods are delivered immediately and are generally not refundable once delivered, except where the law where you live says otherwise, or where the item was not delivered, was materially not as described, or was sold in breach of §6. Raise it through the support desk first; we will look at the record and can reverse a transaction through Stripe where the facts support it.

8.6Fraud, chargeback abuse, and disputes opened without first contacting us may result in the loss of selling or buying privileges.

9.Selling an experience#

9.1Ventures is a place to advertise a project and negotiate its sale. Bloxstack is a venue here too: we are not the buyer, the seller, a broker, an agent, an appraiser, or a guarantor. We do not value what is listed, we do not verify what it earns, and we do not warrant that a sale can be completed.

9.2What may be sold is the project itself and the rights you hold in it: the source, the assets, the artwork, the documentation, and the right to keep operating it. What may never be sold, here or anywhere on the Service, is a Roblox account, its credentials, or anything else caught by §2.5. A handover settled by transferring an account is a breach of these Terms by both members, and we will act on it under §11 regardless of who raised it.

9.3Roblox decides what can actually move between two people, not us. Some things transfer cleanly, some transfer only in particular configurations, and some Roblox may not permit at all, group ownership among them. Establish with the other member, before money changes hands, that the specific transfer you have in mind is one Roblox allows. If it turns out not to be, that is a fact about Roblox that no part of Bloxstack can overcome for you.

9.4Every figure a listing states about players, revenue, or retention is the seller’s own claim. We do not read Roblox’s analytics and we have no way to confirm any of it. The ownership check, where a listing carries one, means one narrow thing, and the badge says which. “Roblox-verified owner” means that on the date shown, Roblox’s own data identified that member as the experience’s creator, as the owner of the group publishing it, or as someone who granted us a read-only permission naming it. “Ownership checked” means only that on the date shown, whoever asked for it could place a code we generated into that experience’s public description. That is evidence of access at that moment, and nothing more. Neither badge is proof the seller built the experience, proof they are legally entitled to sell it, or a review of the business, and both describe the position on the date shown rather than today.

9.5As a seller you promise you have the right to sell what you list, that the listing describes it accurately, that you will not misstate its performance, and that you will complete the handover you agreed to. As a buyer you are responsible for your own diligence: ask questions on the listing, ask for evidence, and satisfy yourself before you pay. Reputation and badges on Bloxstack are signals, not warranties.

9.6An accepted offer becomes a sale you complete through Stripe. Stripe holds the payment; we never take custody of it. Our platform fee is 10% + $0.50 per sale, 7% + $0.50 with Premium, it comes out of the seller’s side, and the rate that applies is the one in force at the moment the buyer pays. The payment goes to the seller only once both members have confirmed the handover, and to receive it the seller must have completed Stripe Connect onboarding, including Stripe’s identity and age verification.

9.7A sale is between adults. Listing an experience, making an offer, and completing a handover are closed to accounts we treat as minors, and nothing on Ventures may be used to move a minor into a private paid arrangement.

9.8If the two accounts of a handover do not match, either member may raise a dispute, and while one is open neither of you can take the payment. We do not decide it. There is no adjudicator, no ruling, and no appeal. A dispute ends when one of you moves against your own interest: the buyer lets the payment through, or the seller returns it in full. Our staff can read the record and talk to both of you, and we may act on a breach under §11, but we cannot and will not move the money for you. Your remaining recourse is the one you always had with your card issuer.

9.9Because we are not a party to the sale, we cannot give you the project if the seller does not hand it over, and we cannot give you the money if the buyer does not pay it. Keep the whole negotiation and handover on Bloxstack: a sale arranged in private messages elsewhere leaves nothing for anyone to read, including you.

10.Memberships, one-time purchases, and ad credits#

10.1Premium ($7.99 per month or $79 per year) and Studio ($29 per month or $290 per year) are optional subscriptions that add perks. The free plan is a complete product; memberships never gate the ability to build a profile, apply to work, post, or sell.

10.2Subscriptions renew automatically at the interval you chose, at the price then in effect, until you cancel. You can cancel at any time from your subscription page; cancellation stops the next renewal and you keep the benefits until the end of the period you already paid for. We do not pro-rate a partial period unless the law where you live requires it.

10.3We will give you notice before a price increase takes effect on your subscription, and you may cancel before it does.

10.4The Founder’s Pass is a one-time $49.99 purchase offered during beta. It grants perpetual Premium perks and a permanent early-supporter badge. It does not recur. It is not a share, a security, an investment, a token, or a claim on revenue, and it carries no right to any future distribution.

10.5Advertising credits are prepaid and are spent only on placements on Bloxstack. Credits have no cash value, are not transferable, and are never paid out. Campaigns are reviewed before they run, run for between 1 and 30 days, and may be rejected or stopped if they breach §6; where we stop a campaign for our own reasons, unspent credit for the remaining days is returned to your credit balance.

10.6If we permanently withdraw a paid benefit you currently hold, we will either provide a comparable replacement or refund the unused portion of what you paid for it.

10.7Cosmetic items and badges are licences to display something on the Service. They are not property, are not transferable, and do not survive termination of your account for breach of these Terms.

11.Moderation, enforcement, and appeals#

11.1We may remove content, limit a feature, suspend an account, or terminate an account where we reasonably believe these Terms have been breached, where content is unlawful, or where a real risk to members requires it. Where a breach is serious (sexualisation of a minor, credible threats, fraud) we act immediately and without notice.

11.2Reports are read by a person. We take proportionality seriously: for most breaches the first response is removal and a warning, not termination.

11.3If we act against your account we will tell you what happened, unless telling you would prejudice an investigation or a legal obligation. You may appeal through the support desk, and an appeal is reviewed by a person who did not make the original decision wherever staffing allows.

11.4We may report unlawful activity to law enforcement and preserve the relevant records where we are required to, or where we believe in good faith that someone is at risk of serious harm.

11.5The Trust and Safety page explains how verification, reporting, and blocking work in practice, and the Help Center covers the day-to-day rules. Those pages describe our practice; where they and these Terms conflict, these Terms govern, and §3.4 governs any statement anywhere about age.

13.Our intellectual property#

13.1The Service itself belongs to us or to our licensors: the software, the design, the Bloxstack name and marks, and everything we publish that is not member content. These Terms grant you a limited, revocable, non-transferable licence to use the Service as intended, and nothing more.

13.2Do not copy, frame, mirror, reverse engineer, or create a derivative service from Bloxstack, and do not use our name or marks in a way that suggests we endorse you.

13.3If you send us a suggestion, we may use it without obligation to you. This clause is not a claim on anything you build; it exists so that a good idea in a support ticket does not become a dispute.

14.Availability and changes to the Service#

14.1We do not promise the Service will be uninterrupted or error-free. It is in beta, and we deploy frequently.

14.2We may add, change, or remove features. Where a change materially reduces what a paid member already receives, §10.6 applies.

14.3The Service depends on providers we do not control, including Roblox for sign-in. If a provider changes or withdraws access, parts of the Service may stop working, and we may have to change how they work in response.

15.Disclaimers#

15.1To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from a course of dealing.

15.2We do not warrant that any member is who they say they are beyond the narrow, stated meaning of the verified badge in §4.4, that any member will perform, that any listing is accurate, or that any content is lawful.

15.3Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, for fraud, or for any right you have as a consumer under the law where you live.

16.Limitation of liability#

16.1To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or the cost of substitute services, however caused.

16.2To the fullest extent permitted by law, our total liability to you for all claims arising out of or relating to the Service in any twelve-month period is limited to the greater of the amount you paid us in that period and one hundred United States dollars.

16.3We are not liable for the acts or omissions of another member, including non-payment, non-delivery, or any dispute arising from work agreed through the Service.

Section 16 is subject to §15.3.

17.Indemnity#

17.1You will indemnify and hold us harmless against claims, damages, and reasonable legal costs arising from your content, your use of the Service, your breach of these Terms, or your dealings with another member, except to the extent the claim arises from our own breach or negligence.

18.Ending the agreement#

18.1You may stop using the Service at any time. Cancelling a subscription is done from your subscription page; it ends the renewal, not the account.

18.2We may terminate or suspend your account under §11, or on reasonable notice if we discontinue the Service.

18.3On termination, your right to use the Service ends. Sections 5.3, 11, 14, 15, 16, and 19 survive.

18.4A one-click account deletion in Settings is not built yet. Until it is, ask through the support desk or email [email protected] and a person will erase your account and the content attached to it within 30 days. The Privacy Policy sets out exactly what is deleted and what we are required to keep.

19.Changes to these Terms#

19.1We may update these Terms. The effective date at the top of this page always tells you which version is current.

19.2Where a change materially affects your rights or obligations, we will give reasonable notice before it takes effect: in the product, by email where we have an address for you, or both. Continuing to use the Service after a change takes effect means you accept the updated Terms.

20.Governing law and disputes#

20.1These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules.

20.2The state and federal courts located in the State of Delaware, United States have exclusive jurisdiction over any dispute arising out of these Terms or the Service, and you and we each consent to that jurisdiction, except where the law where you live gives you the right to bring proceedings in your local courts, which these Terms do not take away.

20.3Before filing anything, contact us at [email protected]. Most disputes are a misunderstanding about a deal or a moderation decision and are resolved faster in a support thread than in a filing.

20.4If a clause of these Terms is held unenforceable, the rest stays in force. Our failure to enforce a clause is not a waiver of it. You may not assign these Terms; we may assign them to a successor in connection with a merger, acquisition, or sale of assets.

20.5These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service, and replace any earlier version.

21.Contact#

21.1Legal notices, copyright complaints, and questions about these Terms: [email protected].

21.2Everything else (account problems, reports, appeals, refunds) is faster through the support desk, read by the same people.